General Terms & Conditions
LAST UPDATE: January 2026
1. Introduction
These General Terms and Conditions (“Terms”) apply to your use of SimoneSauter.com and to any coaching, consulting, mentorships, strategy sessions, digital products, communities, calls, and related services offered by us (together, the “Services”).
The Services are operated by Simone Sauter Consulting, registered in the Netherlands under Chamber of Commerce number 71343393 (the “Company”, “we”, “us”, “our”).
Our Services are offered exclusively on a business-to-business (B2B) basis. By purchasing, accessing, or using any part of the Services, you confirm that you are acting in the course of your business or profession and you agree to be bound by these Terms, as well as any additional terms referenced in an order form, checkout page, service description, or written agreement that applies to a specific Service.
If you have questions about these Terms, you can contact us at team@simonesauter.com.
2. Services, Subscription and Access
2.1 Services
The Company provides business-to-business coaching, consulting, training, mentorships, strategy sessions, and related digital services. Depending on the Service purchased, delivery may include access to:
2.2 Visibility Engine Membership
The Visibility Engine is offered as a subscription on either a monthly or annual basis. There is no minimum term, unless otherwise stated at checkout. Access continues for the active subscription period and ends when the subscription is cancelled or expires.
2.3 AI Authority Accelerator
The AI Authority Accelerator is a twelve (12) month program and may be purchased via pay-in-full or in instalments. Clients receive:
2.4 Media Authority Mentorship
The Media Authority Mentorship is a six (6) month mentorship program. It may be purchased via pay-in-full or an agreed payment plan. Access to mentorship-related support, calls, and program components is provided for the duration of the six-month term, unless otherwise stated in writing.
2.5 Authority Verification (Google Knowledge Panel Done-For-You)
The Authority Verification is a one-time done-for-you service to support the setup and verification process for a Google Knowledge Panel, with a standard delivery window of sixty (60) days from the start date agreed between the Client and the Company.
The Client acknowledges that external platforms (including Google and third-party sources) are outside of the Company’s control and may impact timelines or outcomes.
2.6 AI Visibility Strategy Session
The AI Visibility Strategy Session is a one-time 90-minute strategy session. It does not include follow-up support, ongoing access, or additional materials unless explicitly stated in writing.
2.7 Client Access and Usage
All access to Services, platforms, materials, and community spaces is granted to the Client only. The Client may not share logins, distribute materials, or provide access to third parties without the Company’s prior written permission.
3. Subscription Term and Payment
3.1 Visibility Engine Membership (Skool Subscription)
The Visibility Engine is offered as a subscription via Skool. Clients may cancel their subscription at any time through their Skool account settings. If a Client cancels, access to the Visibility Engine community and related subscription features will remain available until the end of the current billing cycle.
All subscription fees are non-refundable, including in cases where the Client does not use the membership, does not attend calls, or decides to cancel partway through a billing cycle.
Billing, payments, failed payment attempts, and access management are processed through Skool’s systems and are subject to Skool’s platform functionality.
3.2 AI Authority Accelerator (12-Month Commitment)
The AI Authority Accelerator is a twelve (12) month program. Where the Client selects an instalment plan, the instalment plan is a payment arrangement for the full program fee and does not create a monthly subscription that can be cancelled at any time.
Payments are processed via ThriveCart and may be paid by credit card or PayPal, depending on the payment options available at checkout.
If a Client fails to make a payment when due, the Company reserves the right to suspend or revoke access to the program materials, support, community spaces, and any related Services until the account is brought back into good standing.
3.3 Media Authority Mentorship (6-Month Term)
The Media Authority Mentorship is a six (6) month mentorship program. Where the Client selects an instalment plan, the instalment plan is a payment arrangement for the full mentorship fee and does not create a cancellable monthly subscription.
If a Client fails to make a payment when due, the Company reserves the right to suspend or revoke access to mentorship support, calls, materials, and any related Services until payment is received.
3.4 Taxes and VAT
Where applicable, VAT and/or other taxes may be charged at checkout. Taxes are calculated and applied based on the billing information provided by the Client and the rules that apply to the Client’s location.
3.5 Currency
Payments made via ThriveCart are processed in EUR (€). Payments made via Skool are processed in USD ($) and are subject to Skool’s billing system and currency settings.
4. No Refund
All purchases are final and the Company operates on a no-refund policy.
Because the Services are provided on a business-to-business (B2B) basis and may include immediate access to digital materials, community access, live support, and/or time reserved for delivery, the Client agrees that no refunds will be issued, including (but not limited to) situations where the Client:
Where a Client has selected a payment plan, the Client remains responsible for completing all agreed payments for the full program term.
If the Client has any questions or concerns, they may contact the Company at team@simonesauter.com
5. Intellectual Property, Ownership and Restrictions
5.1 Ownership
All content and materials provided by the Company as part of the Services remain the sole property of the Company, including but not limited to:
All materials are protected by intellectual property laws, including copyright and trademark rights.
5.2 Limited License for Client Use
The Client is granted a limited, non-exclusive, non-transferable license to access and use the Services and materials for their own internal business purposes only, during the access period provided for the purchased Service.
5.3 Restrictions
The Client may not, in whole or in part, without the Company’s prior written permission:
Any unauthorised use of the Services or materials may result in immediate termination of access without refund and may lead to further legal action.
6. Confidentiality and Non-Disparagement
6.1 Confidentiality
During the term of this Agreement and for five (5) years after its conclusion, the Client agrees to keep confidential and not disclose to any third party any non-public information provided by the Company, including but not limited to:
Confidential information does not include information that is publicly available through no breach of this Agreement by the Client.
6.2 No Misuse of Materials
The Client agrees not to use the Company’s confidential information or materials to copy, replicate, or create a substantially similar or competing offer based on the Company’s proprietary methods, frameworks, templates, or training content.
6.3 Non-Disparagement
The Client agrees not to make false, misleading, or malicious statements (publicly or privately) that could harm the reputation of the Company, its services, or team members.
7. Indemnification and Limitation of Liability
7.1 Indemnification
The Client agrees to indemnify and hold harmless the Company and its employees, contractors, and representatives from and against any third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising out of or related to:
7.2 Limitation of Liability
To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or business interruption arising out of or related to the Services.
To the maximum extent permitted by law, the Company’s total liability for any claim arising out of or relating to the Services will be limited to the amount paid by the Client for the specific Service giving rise to the claim.
Nothing in these Terms limits or excludes liability for damages resulting from intent, fraud, or gross negligence where such limitation is not permitted under applicable law.
8. Disclaimer
8.1 No Guarantees
The Client understands and agrees that the Services are educational and strategic in nature. The Company does not and cannot guarantee specific outcomes or results, including but not limited to media coverage, podcast bookings, business growth, revenue increases, or visibility improvements.
Results depend on many factors outside of the Company’s control, including the Client’s effort, consistency, implementation, decision-making, market conditions, third-party platforms, and external opportunities.
8.2 Third-Party Platforms
The Services may rely on third-party platforms and tools (including Skool, Zoom, ThriveCart, Google, Meta, and other service providers). The Company is not responsible for downtime, errors, platform changes, restrictions, suspensions, or other issues caused by third-party providers.
8.3 Not Legal, Financial, or Medical Advice
The Services do not constitute legal, financial, tax, medical, or therapeutic advice. The Client is responsible for obtaining professional advice as needed and for making their own business decisions.
9. Amendments
The Company may update these Terms from time to time to reflect changes in the Services, business operations, or legal requirements.
The most current version will always be published on SimoneSauter.com with an updated “Last Updated” date. By continuing to access or use the Services after changes have been published, the Client agrees to the revised Terms.
10. Applicable Law, Jurisdiction and Dispute Resolution
10.1 Applicable Law
These Terms and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict-of-law principles.
10.2 Jurisdiction
Any disputes that cannot be resolved amicably shall be submitted to the competent civil court in Groningen, the Netherlands, unless mandatory law provides otherwise.
10.3 Dispute Resolution
Before initiating formal legal proceedings, the Parties agree to first attempt to resolve any dispute in good faith through informal communication.
If the Client initiates a dispute, the Client must provide written notice to the Company describing the nature of the dispute and the desired resolution. The Parties will make reasonable efforts to resolve the dispute amicably before escalating the matter.
Nothing in this section prevents either Party from seeking urgent legal relief where required.
These General Terms and Conditions (“Terms”) apply to your use of SimoneSauter.com and to any coaching, consulting, mentorships, strategy sessions, digital products, communities, calls, and related services offered by us (together, the “Services”).
The Services are operated by Simone Sauter Consulting, registered in the Netherlands under Chamber of Commerce number 71343393 (the “Company”, “we”, “us”, “our”).
Our Services are offered exclusively on a business-to-business (B2B) basis. By purchasing, accessing, or using any part of the Services, you confirm that you are acting in the course of your business or profession and you agree to be bound by these Terms, as well as any additional terms referenced in an order form, checkout page, service description, or written agreement that applies to a specific Service.
If you have questions about these Terms, you can contact us at team@simonesauter.com.
2. Services, Subscription and Access
2.1 Services
The Company provides business-to-business coaching, consulting, training, mentorships, strategy sessions, and related digital services. Depending on the Service purchased, delivery may include access to:
- the Company’s Skool community
- live calls (e.g., via Zoom)
- WhatsApp support
- digital resources, downloads, templates, and links (including via Google Drive)
- course content hosted via ThriveCart Learn
2.2 Visibility Engine Membership
The Visibility Engine is offered as a subscription on either a monthly or annual basis. There is no minimum term, unless otherwise stated at checkout. Access continues for the active subscription period and ends when the subscription is cancelled or expires.
2.3 AI Authority Accelerator
The AI Authority Accelerator is a twelve (12) month program and may be purchased via pay-in-full or in instalments. Clients receive:
- lifetime access to the training materials, and
- twelve (12) months of access to support (including live calls and WhatsApp support), unless otherwise stated in writing.
2.4 Media Authority Mentorship
The Media Authority Mentorship is a six (6) month mentorship program. It may be purchased via pay-in-full or an agreed payment plan. Access to mentorship-related support, calls, and program components is provided for the duration of the six-month term, unless otherwise stated in writing.
2.5 Authority Verification (Google Knowledge Panel Done-For-You)
The Authority Verification is a one-time done-for-you service to support the setup and verification process for a Google Knowledge Panel, with a standard delivery window of sixty (60) days from the start date agreed between the Client and the Company.
The Client acknowledges that external platforms (including Google and third-party sources) are outside of the Company’s control and may impact timelines or outcomes.
2.6 AI Visibility Strategy Session
The AI Visibility Strategy Session is a one-time 90-minute strategy session. It does not include follow-up support, ongoing access, or additional materials unless explicitly stated in writing.
2.7 Client Access and Usage
All access to Services, platforms, materials, and community spaces is granted to the Client only. The Client may not share logins, distribute materials, or provide access to third parties without the Company’s prior written permission.
3. Subscription Term and Payment
3.1 Visibility Engine Membership (Skool Subscription)
The Visibility Engine is offered as a subscription via Skool. Clients may cancel their subscription at any time through their Skool account settings. If a Client cancels, access to the Visibility Engine community and related subscription features will remain available until the end of the current billing cycle.
All subscription fees are non-refundable, including in cases where the Client does not use the membership, does not attend calls, or decides to cancel partway through a billing cycle.
Billing, payments, failed payment attempts, and access management are processed through Skool’s systems and are subject to Skool’s platform functionality.
3.2 AI Authority Accelerator (12-Month Commitment)
The AI Authority Accelerator is a twelve (12) month program. Where the Client selects an instalment plan, the instalment plan is a payment arrangement for the full program fee and does not create a monthly subscription that can be cancelled at any time.
Payments are processed via ThriveCart and may be paid by credit card or PayPal, depending on the payment options available at checkout.
If a Client fails to make a payment when due, the Company reserves the right to suspend or revoke access to the program materials, support, community spaces, and any related Services until the account is brought back into good standing.
3.3 Media Authority Mentorship (6-Month Term)
The Media Authority Mentorship is a six (6) month mentorship program. Where the Client selects an instalment plan, the instalment plan is a payment arrangement for the full mentorship fee and does not create a cancellable monthly subscription.
If a Client fails to make a payment when due, the Company reserves the right to suspend or revoke access to mentorship support, calls, materials, and any related Services until payment is received.
3.4 Taxes and VAT
Where applicable, VAT and/or other taxes may be charged at checkout. Taxes are calculated and applied based on the billing information provided by the Client and the rules that apply to the Client’s location.
3.5 Currency
Payments made via ThriveCart are processed in EUR (€). Payments made via Skool are processed in USD ($) and are subject to Skool’s billing system and currency settings.
4. No Refund
All purchases are final and the Company operates on a no-refund policy.
Because the Services are provided on a business-to-business (B2B) basis and may include immediate access to digital materials, community access, live support, and/or time reserved for delivery, the Client agrees that no refunds will be issued, including (but not limited to) situations where the Client:
- changes their mind after purchase
- does not use the Service
- does not attend calls or sessions
- does not complete the work or implement the guidance
- experiences results that differ from expectations
- terminates participation early
Where a Client has selected a payment plan, the Client remains responsible for completing all agreed payments for the full program term.
If the Client has any questions or concerns, they may contact the Company at team@simonesauter.com
5. Intellectual Property, Ownership and Restrictions
5.1 Ownership
All content and materials provided by the Company as part of the Services remain the sole property of the Company, including but not limited to:
- training materials, frameworks, methods, templates, scripts, and documents
- videos, audios, slides, worksheets, and downloads
- call content, workshop content, and community content created by the Company
- any written or verbal coaching, consulting, or strategy guidance
All materials are protected by intellectual property laws, including copyright and trademark rights.
5.2 Limited License for Client Use
The Client is granted a limited, non-exclusive, non-transferable license to access and use the Services and materials for their own internal business purposes only, during the access period provided for the purchased Service.
5.3 Restrictions
The Client may not, in whole or in part, without the Company’s prior written permission:
- copy, reproduce, modify, translate, distribute, sell, license, rent, or share any materials
- share access credentials or grant access to any third party (including team members, contractors, assistants, or other business partners)
- record, republish, or redistribute any calls, trainings, or sessions
- use the Company’s materials to create, market, or deliver competing or substantially similar programs, trainings, products, or services
- reverse engineer, scrape, or otherwise extract content from the Services or platforms used by the Company
Any unauthorised use of the Services or materials may result in immediate termination of access without refund and may lead to further legal action.
6. Confidentiality and Non-Disparagement
6.1 Confidentiality
During the term of this Agreement and for five (5) years after its conclusion, the Client agrees to keep confidential and not disclose to any third party any non-public information provided by the Company, including but not limited to:
- training materials, methods, frameworks, templates, scripts, and systems
- business processes, work methods, and internal resources
- program content, community content, recordings, and call discussions
- any proprietary know-how, strategies, or documentation shared as part of the Services
- any non-public information about other clients shared within group settings
Confidential information does not include information that is publicly available through no breach of this Agreement by the Client.
6.2 No Misuse of Materials
The Client agrees not to use the Company’s confidential information or materials to copy, replicate, or create a substantially similar or competing offer based on the Company’s proprietary methods, frameworks, templates, or training content.
6.3 Non-Disparagement
The Client agrees not to make false, misleading, or malicious statements (publicly or privately) that could harm the reputation of the Company, its services, or team members.
7. Indemnification and Limitation of Liability
7.1 Indemnification
The Client agrees to indemnify and hold harmless the Company and its employees, contractors, and representatives from and against any third-party claims, damages, losses, liabilities, costs, and reasonable legal fees arising out of or related to:
- the Client’s use or misuse of the Services
- the Client’s breach of these Terms
- the Client’s violation of any applicable laws or regulations
- any content or information the Client provides, uploads, or shares through the Services
7.2 Limitation of Liability
To the maximum extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or business interruption arising out of or related to the Services.
To the maximum extent permitted by law, the Company’s total liability for any claim arising out of or relating to the Services will be limited to the amount paid by the Client for the specific Service giving rise to the claim.
Nothing in these Terms limits or excludes liability for damages resulting from intent, fraud, or gross negligence where such limitation is not permitted under applicable law.
8. Disclaimer
8.1 No Guarantees
The Client understands and agrees that the Services are educational and strategic in nature. The Company does not and cannot guarantee specific outcomes or results, including but not limited to media coverage, podcast bookings, business growth, revenue increases, or visibility improvements.
Results depend on many factors outside of the Company’s control, including the Client’s effort, consistency, implementation, decision-making, market conditions, third-party platforms, and external opportunities.
8.2 Third-Party Platforms
The Services may rely on third-party platforms and tools (including Skool, Zoom, ThriveCart, Google, Meta, and other service providers). The Company is not responsible for downtime, errors, platform changes, restrictions, suspensions, or other issues caused by third-party providers.
8.3 Not Legal, Financial, or Medical Advice
The Services do not constitute legal, financial, tax, medical, or therapeutic advice. The Client is responsible for obtaining professional advice as needed and for making their own business decisions.
9. Amendments
The Company may update these Terms from time to time to reflect changes in the Services, business operations, or legal requirements.
The most current version will always be published on SimoneSauter.com with an updated “Last Updated” date. By continuing to access or use the Services after changes have been published, the Client agrees to the revised Terms.
10. Applicable Law, Jurisdiction and Dispute Resolution
10.1 Applicable Law
These Terms and any dispute or claim arising out of or in connection with them or the Services shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict-of-law principles.
10.2 Jurisdiction
Any disputes that cannot be resolved amicably shall be submitted to the competent civil court in Groningen, the Netherlands, unless mandatory law provides otherwise.
10.3 Dispute Resolution
Before initiating formal legal proceedings, the Parties agree to first attempt to resolve any dispute in good faith through informal communication.
If the Client initiates a dispute, the Client must provide written notice to the Company describing the nature of the dispute and the desired resolution. The Parties will make reasonable efforts to resolve the dispute amicably before escalating the matter.
Nothing in this section prevents either Party from seeking urgent legal relief where required.
